Shipping policy

Thank you for shopping with WRENBERRY HOLLOW.

Order processing

Orders are processed within 4 business days, excluding weekends and holidays. Any different processing times for made-to-order or preorder items will be stated on the product page. We will contact you if your order experiences a significant delay.

Shipping destinations and rates

We ship to the US. Available shipping options and charges are displayed at checkout before you complete your purchase.

Delivery estimates

Many of our products are made to order and fulfilled by trusted production partners. Because products are created after an order is placed, processing and delivery times may vary by item. Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, weather, or customs processing.

Tracking your order

When tracking is available, we will share tracking details once your order ships. Please allow time for the carrier to update tracking information.

Shipping address and delivery issues

Please check your shipping address before placing your order. If you need to request an address correction, or your package is delayed, missing, or arrives damaged, contact us at wrenberryhollow@gmail.com with your order number. For damaged items, please include photos of the item and packaging so we can help resolve the issue.