Refund policy

Returns & Refunds

Many Wrenberry Hollow products are made especially for each order. Because of this, we generally cannot accept returns or exchanges for change of mind, incorrect size selection or other customer preference issues unless otherwise stated on the product page.

If your order arrives damaged, defective, misprinted or incorrect, please contact us within 14 days of delivery at wrenberryhollow@gmail.com.

Please include your order number, a description of the problem and clear photos of the item and packaging when possible.

If the item qualifies for replacement or refund, we’ll work with our fulfillment partner to resolve the issue.

Please do not send items back without contacting us first, as return instructions may vary by product.